Facebook Owned Instagram is facing accusations by its employees that pro-Palestinian content was not seen by users during the recent conflict in Gaza. The company is working on the app to show more viral and current affairs posts.The Social media platform has prioritised the original content over reshared posts. According to two people who are familiar with the situation, the company will rank both the original and reshared posts equally. This way breaking news can reach a wider group of audience.
A spokesperson said that Palestinian issue reached the large group of audience and they had been many users sharing a post about the conflict. The company said that this step is not only due to the pro-Palestinian content but it has considered the step quite a long time before.The spokesperson also said that the algorithm caused people to believe that they were suppressing stories about particular topics or points of view but they wanted to be clear that this isn’t the case. This applied to any post that reshared posts in stories, no matter what it’s about.
A group of as many as 50 employees inside Facebook Owned Instagram, had raised concerns about the suppression of pro-Palestinian voices, said one employee involved. The employee said the group had made more than 80 appeals over content that had been censored by the company’s automated moderation system.
Facebook said that they are aware of the several issues that have impacted people’s ability to share on our apps. They apologise to anyone who felt they couldn’t bring attention to important events, or who felt this was a deliberate suppression of their voice. This was never our intention, nor do they ever want to silence a particular community or point of view.